Get Satisfaction, the “people powered customer service company” is hosting a webcast on The Ten Commandments of Community Management on Wednesday, March 25th (tomorrow!). This is the first in a series of webcasts:
ALL WEBCASTS are at 10:00 am PDT
- 25 March 2009 The 10 Commandments of Community Management
- 8 April 2009 Reducing Customer Service Support Costs Dramatically (87%!?) by Turning to the Community
- 22 April 2009 The “Duh” Paradox: Increasing the Connection with Your Customers Improves Retention and Extends Lifetime Loyalty
- 6 May 2009Rome Wasn’t Built by Itself: Harnessing Product Innovation Through Online Communities