Although I don't agree entirely with the chart, this is still a useful way to introduce and compare social software tools. From vanderwal.
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About Me
- William Hertling
- Portland, Oregon, United States
- I am a Customer Support Web Strategist for Hewlett-Packard’s consumer printer business. I've been creating and facilitating online communities and collaboration tools for more than 20 years. I'm interested in applications of social media and wisdom of crowds designs towards improving the technical support experience.
Naturally, my online writings are my personal opinion, and not those of my employer.
Twitter: @hertling
Email: william dot hertling at liquididea dot com
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